Hilton Garden Inn Wenatchee

At 9pm after an hour of bumping music and based on the loud conversation next door we realized our adjacent neighbors were here for a fun evening. We asked the front desk if it would be possible to switch rooms or move one down since we had an early morning planned. We were informed that if the noise goes past 10pm they could help us out. 12:30am the neighbors return to their suite and music and screaming resume. Call made to front desk. Nothing changes. 1:30am argument about how some of them can’t handle their alcohol. The music was turned lower at this point 2:00 sounds like one of them puked on their face and the others loudly discussed this turn of events. 2:20 it’s quiet enough again to try to sleep Am I posting this because I’m grumpily driving all day today on too little sleep? Yes. Do the guests at a hotel warrant a negative review of the establishment? No. However, several calls were made to management with what seems like plenty of options for solutions and, while pleasant and polite, nothing was done. A sleepless night is still a sleepless night If you want to have an exciting evening in your hotel room and be left for the most part alone consider this a glowing 5 star review. Ps we found several long hairs under the bedding when we first got here. Does this get laundered?

This Hotel is located just down from the Public market. Makes for an easy commute or one can walk. The Rooms were fantastic and Pet Friendly (Friend had Small Dog) Small Fridge in the Room. Cable and WiFi Internet. Awesome shower. Full bar and Small restaurant in main Lobby Clean and great Guest Services. Price is very affordable for all that you get.

If you want to sleep peacefully, do not stay here. Absolute worst hotel stay I’ve ever had. Had a rowdy group in the room next door, and quickly learned that the rooms are paper thin. I asked the front desk if there was a possibility of moving rooms, since we had an early morning, but they said they would reach out to the room first and remind them of quiet hours. If they were still loud, the front desk told us they would move us. Well, come 12 am and the music and shouting still didn’t stop. Called the front desk and nothing happened. They continued partying until 3 am, when they started shrieking. Called the front desk again and they still didn’t do anything. The noise finally stopped at 4 when the group went to sleep. On top of that, when I pulled the sheets to sleep, I found a few strands of hair within the sheets. There was also a random pill on the floor in the room when we checked in. (Upon googling, it was just an acetaminophen, but imagine if it weren’t). Pros: walking distance to the public market.

We have stayed at this location before and loved it, that's why we decided to return to our surprise how it has changed. I booked the room online and paid for breakfast as not to deal with it later knowing we would eat there anyways. We arrived late in the day and checked in, service was friendly st the front desk. Got to our room and unpacked. By now it was 9:30pm. We decided to get a drink at the bar and some food as it's closing at 10. Got to the bar with one person working and after a long wait it was my turn. Order two drinks and was going to place a food order but was told it's too late kitchen is closed, at 9:45 now. Fine my drinks and was charged for the wrong drink, $4 more. Well no tip. We ordered a delivery. Next day we come down for breakfast to empty food warmers, and guests waiting for food. Last time we stayed at the hotel it head a great selection of food, yogurt, eggs to order and waffles included in the price. Now all that is extra. Now it's scramble eggs, potatoes, sausage and cereal. Both days head to wait for food as they run out of food. Thats why next door at the public market the place was packed as they offered a great selection of restaurants to dine at. Room are very clean and location of the hotel is great. There is a lot to do within walking distance and it's fairly quiet with a fire place in the lobby where you can sit and relax.

Our Hilton honors points didn't go through and it looked like I was going to have to pay an extra few hundred dollars. I was so upset but they assured me I would still have a room and manager Luca would sort it out in the morning. When I came down to the lobby, Luca greeted us and told us we were all set. It was a relief that I still got to see the Christmas lights festival in Leavenworth. Thanks for working this out for me, Hilton! I got engaged that weekend! (picture is view from the too floor.)

At 9pm after an hour of bumping music and based on the loud conversation next door we realized our adjacent neighbors were here for a fun evening. We asked the front desk if it would be possible to switch rooms or move one down since we had an early morning planned. We were informed that if the noise goes past 10pm they could help us out. 12:30am the neighbors return to their suite and music and screaming resume. Call made to front desk. Nothing changes. 1:30am argument about how some of them can’t handle their alcohol. The music was turned lower at this point 2:00 sounds like one of them puked on their face and the others loudly discussed this turn of events. 2:20 it’s quiet enough again to try to sleep Am I posting this because I’m grumpily driving all day today on too little sleep? Yes. Do the guests at a hotel warrant a negative review of the establishment? No. However, several calls were made to management with what seems like plenty of options for solutions and, while pleasant and polite, nothing was done. A sleepless night is still a sleepless night If you want to have an exciting evening in your hotel room and be left for the most part alone consider this a glowing 5 star review. Ps we found several long hairs under the bedding when we first got here. Does this get laundered?

If you want to sleep peacefully, do not stay here. Absolute worst hotel stay I’ve ever had. Had a rowdy group in the room next door, and quickly learned that the rooms are paper thin. I asked the front desk if there was a possibility of moving rooms, since we had an early morning, but they said they would reach out to the room first and remind them of quiet hours. If they were still loud, the front desk told us they would move us. Well, come 12 am and the music and shouting still didn’t stop. Called the front desk and nothing happened. They continued partying until 3 am, when they started shrieking. Called the front desk again and they still didn’t do anything. The noise finally stopped at 4 when the group went to sleep. On top of that, when I pulled the sheets to sleep, I found a few strands of hair within the sheets. There was also a random pill on the floor in the room when we checked in. (Upon googling, it was just an acetaminophen, but imagine if it weren’t). Pros: walking distance to the public market.